{"id":1983,"date":"2022-09-30T19:02:22","date_gmt":"2022-09-30T19:02:22","guid":{"rendered":"https:\/\/marinhohermestreinamentos.com.br\/mh\/?page_id=1983"},"modified":"2022-10-20T20:17:44","modified_gmt":"2022-10-20T20:17:44","slug":"atendimento-ao-cliente","status":"publish","type":"page","link":"https:\/\/marinhohermestreinamentos.com.br\/mh\/atendimento-ao-cliente\/","title":{"rendered":"Atendimento ao Cliente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1983\" class=\"elementor elementor-1983\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5df50965 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5df50965\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1627685b\" data-id=\"1627685b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7bcafd3a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7bcafd3a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-46a302c8\" data-id=\"46a302c8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ec3a715 elementor-widget elementor-widget-heading\" data-id=\"5ec3a715\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">ATENDIMENTO AO CLIENTE<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-326bddc2 elementor-widget elementor-widget-heading\" data-id=\"326bddc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OBJETIVOS: aperfei\u00e7oar o atendimento para ATRAIR, RETER o cliente e para CONVERTER o atendimento em VENDAS ATUAIS\nE FUTURAS. Neste treinamento o participante ir\u00e1 conhecer ferramentas para olhar para o seu atendimento e adaptar o que n\u00e3o\nest\u00e1 bom, ir\u00e1 conhecer novas formas de lidar com o cliente para que a sua empresa seja um diferencial entre os concorrentes,\natrav\u00e9s do melhor atendimento.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52bdfcf1 elementor-widget elementor-widget-heading\" data-id=\"52bdfcf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PARA QUEM \u00c9 INDICADO? Para propriet\u00e1rios e colaboradores das mais diversas \u00e1reas, desde logistas, profissionais do\nagroneg\u00f3cios, profissionais liberais como advogados, m\u00e9dicos, dentistas, equipes de restaurantes, hot\u00e9is, oficinas mec\u00e2nicas,\nsal\u00e3o de beleza, entre outros. Ou seja, estamos falando de um treinamento de atendimento e todos dependem disso para\nconquistar clientes e mant\u00ea-los.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-665e7f3c elementor-widget elementor-widget-heading\" data-id=\"665e7f3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">METODOLOGIA:\n- Treinamento te\u00f3rico e pr\u00e1tico, baseado na teoria CHA \u2013 Conhecimento, Habilidade e Atitude, trabalhamos 3 (tr\u00eas) pilares\nfundamentais: SER, FAZER e TER. Com base nessa estrutura \u00e9 desenvolvido o conte\u00fado de todos os nossos programas de\ntreinamento.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5fcf08ee\" data-id=\"5fcf08ee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65d256f9 elementor-widget elementor-widget-tfcarousel\" data-id=\"65d256f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tfcarousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"tf-carousel-box has-arrow no-bullets\" data-loop=\"yes\" data-auto=\"\" data-column=\"1\" data-column2=\"1\" data-column3=\"1\" data-spacer=\"\" data-prev_icon=\"fa fa-chevron-left\" data-next_icon=\"fa fa-chevron-right\">\r\n\t\t\t<div class=\"owl-carousel owl-theme\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"item\"><img decoding=\"async\" src=\"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-content\/uploads\/2022\/10\/1-5.jpg\" alt=\"image\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"item\"><img decoding=\"async\" src=\"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-content\/uploads\/2022\/10\/2-5.jpg\" alt=\"image\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"item\"><img decoding=\"async\" src=\"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-content\/uploads\/2022\/10\/3-5.jpg\" alt=\"image\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"item\"><img decoding=\"async\" src=\"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-content\/uploads\/2022\/10\/4-5.jpg\" alt=\"image\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"item\"><img decoding=\"async\" src=\"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-content\/uploads\/2022\/10\/5-3.jpg\" alt=\"image\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"item\"><img decoding=\"async\" src=\"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-content\/uploads\/2022\/10\/6-3.jpg\" alt=\"image\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"item\"><img decoding=\"async\" src=\"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-content\/uploads\/2022\/10\/7-3.jpg\" alt=\"image\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"item\"><img decoding=\"async\" src=\"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-content\/uploads\/2022\/10\/8-2.jpg\" alt=\"image\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"item\"><img decoding=\"async\" src=\"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-content\/uploads\/2022\/10\/9-2.jpg\" alt=\"image\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"item\"><img decoding=\"async\" src=\"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-content\/uploads\/2022\/10\/10-1.jpg\" alt=\"image\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"owl-nav\">\r\n\t\t\t\t\t<div class=\"tf-car-prev\"><i class=\"fa fa-chevron-left\"><\/i><\/div>\r\n\t\t\t\t\t<div class=\"tf-car-next\"><i class=\"fa fa-chevron-right\"><\/i><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c6b83e5 elementor-widget elementor-widget-heading\" data-id=\"1c6b83e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">BAIXAR FOLDER DO TREINAMENTO<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c216c1 elementor-widget elementor-widget-heading\" data-id=\"2c216c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Clique aqui e baixe o folder completo desse treinamento.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ab0bccb elementor-align-right elementor-widget elementor-widget-button\" data-id=\"6ab0bccb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-pdf\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Downlaod .PDF<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-277936ba elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"277936ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3c810ac4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c810ac4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3d08d013\" data-id=\"3d08d013\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12f80f9c elementor-widget elementor-widget-heading\" data-id=\"12f80f9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONTE\u00daDO\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5eec8fc1 elementor-widget elementor-widget-accordion\" data-id=\"5eec8fc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1591\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1591\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Mudan\u00e7a de Midset \/ Pensamento:<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1591\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1591\"><p>\u00a0T<span class=\"fontstyle0\">razer \u00e0 consci\u00eancia a import\u00e2ncia que o participante tem dentro do grupo, da<br \/>empresa e na vida do cliente, o quanto ele interfere no humor do cliente e na sua futura escolha em comprar ou fazer neg\u00f3cios<br \/>com a empresa.<\/span> <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1592\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1592\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Criar Sintonia com o Cliente<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1592\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1592\"><p>\u00a0T<span class=\"fontstyle0\">\u00e9cnicas de memoriza\u00e7\u00e3o de nomes, conversa\u00e7\u00e3o, linguagem e express\u00f5es corporais e<br \/>faciais, saber identificar o perfil do cliente.<\/span> <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1593\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1593\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Postura:<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1593\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1593\"><p>\u00a0D<span class=\"fontstyle0\">icas e orienta\u00e7\u00f5es sobre postura profissional, como por exemplo: os hor\u00e1rios para lanche, fofocas, uso do celular,<br \/>autocuidado com higiene pessoal e apresenta\u00e7\u00e3o pessoal.<\/span> <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1594\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1594\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Chaves Mestras de um Bom Atendimento:<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1594\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1594\"><p>\u00a0<span class=\"fontstyle0\">como tornar a venda personalizada e humanizada para cada cliente,<br \/>tornando-se conectado com o cliente, evitar linguagens autom\u00e1ticas, sem vida, tanto frente a frente com o cliente, quanto ao<br \/>telefone ou Whatsapp.<\/span> <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1595\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1595\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Construir uma Boa Apresenta\u00e7\u00e3o sobre a Empresa e \/ ou Produtos e Servi\u00e7os:<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1595\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1595\"><p>\u00a0I<span class=\"fontstyle0\">nstigar os participantes, por meio de atividades pr\u00e1ticas, para que falem sobre a sua empresa e saibam construir argumentos para mostrar o diferencial da empresa e dos produtos e servi\u00e7os.<\/span> <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1596\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1596\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Como Sair-se Bem em Situa\u00e7\u00f5es de Conflito e \/ ou Estresse com o cliente<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1596\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1596\"><p>\u00a0T<span class=\"fontstyle0\">\u00e9cnicas para responder adequadamente em situa\u00e7\u00f5es de press\u00e3o ou resolu\u00e7\u00e3o de problemas.<\/span> <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1597\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1597\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Organiza\u00e7\u00e3o e Trabalho em equipe:<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1597\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1597\"><p>\u00a0D<span class=\"fontstyle0\">espertar para a compreens\u00e3o de que, para um bom atendimento, o participante precisa se interessar em saber cada vez mais e colaborar para um bom clima organizacional, atrav\u00e9s de um bom relacionamento com os colegas de trabalho.<\/span> <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62fd1a05 elementor-widget elementor-widget-heading\" data-id=\"62fd1a05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">INCLUSO NA INSCRI\u00c7\u00c3O<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b47412 elementor-widget elementor-widget-heading\" data-id=\"8b47412\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">- Apostila do participante <\/BR>\n- Material did\u00e1tico  <\/BR>\n- Coffee break <\/BR>\n- Certificado de conclus\u00e3o para quem comparecer a todos os encontros<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1480b7d elementor-widget elementor-widget-heading\" data-id=\"1480b7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DURA\u00c7\u00c3O<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b42b8b elementor-widget elementor-widget-heading\" data-id=\"3b42b8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">- 03 encontros presenciais de 4 horas de dura\u00e7\u00e3o, totalizando 12 horas de treinamento.<\/BR>\n- 01 encontro online com toda a turma, ap\u00f3s 30 dias da finaliza\u00e7\u00e3o do treinamento, para revis\u00e3o de t\u00f3picos do treinamento e\nesclarecer d\u00favidas ap\u00f3s a aplica\u00e7\u00e3o pr\u00e1tica por parte dos participantes.<\/BR>\n- N\u00famero de participantes por turma: m\u00ednimo 10 pessoas e m\u00e1ximo 40 pessoas.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13ea7b86 elementor-widget-tablet__width-inherit elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"13ea7b86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-whatsapp\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Ainda tem d\u00favidas? Clique aqui e fale conosco<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dbcccf5 elementor-widget elementor-widget-spacer\" data-id=\"4dbcccf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ATENDIMENTO AO CLIENTE OBJETIVOS: aperfei\u00e7oar o atendimento para ATRAIR, RETER o cliente e para CONVERTER o atendimento em VENDAS ATUAIS E FUTURAS. Neste treinamento o participante ir\u00e1 conhecer ferramentas para olhar para o seu atendimento e adaptar o que n\u00e3o est\u00e1 bom, ir\u00e1 conhecer novas formas de lidar com o cliente [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1983","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-json\/wp\/v2\/pages\/1983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-json\/wp\/v2\/comments?post=1983"}],"version-history":[{"count":13,"href":"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-json\/wp\/v2\/pages\/1983\/revisions"}],"predecessor-version":[{"id":3223,"href":"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-json\/wp\/v2\/pages\/1983\/revisions\/3223"}],"wp:attachment":[{"href":"https:\/\/marinhohermestreinamentos.com.br\/mh\/wp-json\/wp\/v2\/media?parent=1983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}